Refund policy

We offer a 90-day return policy. You have 90 days from the date your order is delivered to request a return.

For subscription purchases, only the first order placed as part of a new subscription is eligible for return under this policy. Recurring subscription orders, renewals, and subsequent subscription shipments are not eligible for return or refund.

To qualify for a return, the product must be unused, unopened, and in its original packaging. You will also need your order confirmation, receipt, or other proof of purchase.

To request a return, please contact us through our Contact page.

If your return is approved, we will provide instructions explaining how and where to send your package. When applicable, we may also provide a return shipping label. Products returned without contacting us and receiving approval first will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us as soon as possible so we can review the issue and make it right.

We may ask you to provide photographs of the product, packaging, and shipping label to help us resolve the issue.

Non-Returnable Items

For health, hygiene, and safety reasons, we cannot accept returns of:

Opened or used personal care products
Opened or used dietary supplements
Products without their original packaging
Gift cards
Final-sale items
Recurring subscription orders after the first eligible subscription order
Products purchased from third-party retailers

Please contact us if you are unsure whether your item is eligible for return.

Subscriptions

The first order of a new subscription is covered by our 90-day return policy, provided it meets the eligibility requirements above.

Recurring subscription orders and renewal shipments are not eligible for return or refund. To avoid receiving an unwanted renewal order, please pause, skip, or cancel your subscription before the next scheduled billing date.

Cancelling a subscription after an order has already been processed does not cancel or refund that order.

Exchanges

We do not currently offer direct exchanges. The fastest way to receive a different product is to return the eligible item and place a separate order after your return has been approved.

Refunds

We will notify you after receiving and inspecting your return. We will also let you know whether the refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or card provider may require additional time to process and display the refund.

Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.

If more than 15 business days have passed since your refund was approved, please contact us through our Contact page.